Practice Management

When Bullying Obstructs Healing

When workplace bullying occurs in health care, the intended targets are not the only victims. A recent AMA report offers solutions.


Exploring the Value of Patient Navigation

Patient navigation can benefit both patients maneuvering complex health systems and the health systems themselves, which often experience a high return on investment from navigation services.


Building Resilient Staff

Use the lessons learned from the pandemic to improve staff mental health.


Recruiting Physicians in the Era of COVID-19

As the United States manages healthcare during a global pandemic, prioritizing physician recruitment is essential.


Business of Medicine

Vote of Confidence: Hospital Consumer Comfort in the Era of COVID-19

While COVID-19 caused many to shy away from in-person visits with a healthcare provider, a Healthgrades study published in May notes that consumer confidence is on the upswing. The COVID-19 Patient Confidence Study, a weekly...


How Much Does It Cost?

More patients signing up for high-deductible healthcare plans calls for increased cost transparency and a common cost language.


Coding for Virtual Visits

New CMS rules and waivers expanding the use of telemedicine in response to the COVID-19 pandemic have left providers with questions about coding and billing.


Case Studies: Direct Primary Care Pioneers

Direct primary care (DPC) offers physicians and patients an alternative to fee-for-service care involving third-party payers. Two physicians who have been immersed in DPC for years say it has allowed them to get back to the basics of medicine — and that patients’ response proves it is a force to be reckoned with.


Concierge Medicine: Failure to Launch?

Despite decades of availability to patients, concierge medicine is still not widespread. Why is that?


Don’t Forget the Family When Recruiting

If you want top talent, you need to woo the family too.