Women Take to Telehealth

By Cari Wade Gervin
Friday, March 25, 2022

Numbers to Know

Telehealth use has grown dramatically during the pandemic. But not everyone is using telehealth at the same rate.

  • Women are more likely to use telehealth than men.
  • Prior to the pandemic, 13% of women 18–64 had used telehealth.
  • By December 2020, 37% of women had used telehealth.
  • Female doctors were 24% more interested in telehealth jobs.

More Data Points

  • 96% of transgender patients used telehealth in 2021.
  • 81% of all LGBA+ patients did.
  • 77% of non-white patients used telehealth in 2021.
  • 70% of white patients did.

Diabetes, chronic kidney disease and long COVID-19 are the most common reasons people use telehealth.

  • 80% of urban patients used telehealth in 2021.
  • 72% of suburban patients did.
  • 60% of rural patients did.
  • 9% of rural patients said lack of broadband access prevented telehealth use.
  • 77% of people ages 18 to 55 used telehealth in 2021.
  • 64% of people over 55 did.
  • 42% of people who did not use telehealth in 2021 said they prefer to discuss their health in person.